DM Triage and Templates
Handle DM volume without losing your mind
Builds a DM triage system and response templates for common message types: customer questions, brand inquiries, collab requests, spam, and sensitive messages. Designed for creators drowning in DMs across one or more accounts.
PROMPT
Create a skill called "DM Triage and Templates". Ask me for: - the DM categories I receive - what counts as high priority (sales, brand deals, urgent support) - my offers and boundaries Output: - a triage system (P0–P3) and a daily timebox plan - 30 human-sounding DM templates - a set of lead-qualification questions for serious inquiries - a spam/scam checklist for suspicious messages
How It Works
You define your message categories and priority rules. The skill outputs a DM workflow,
SLA-style targets, and a template set that still sounds human.
Inputs
- Platform(s)
- DM categories you receive
- Your offers (affiliate, coaching, UGC, products)
- Your boundaries (what you won't answer)
Outputs
- DM triage workflow (priority levels + daily timebox)
- 30 templates (by category)
- Quick "screening questions" for leads
- Spam/scam detection checklist
Examples
- Input: "100+ DMs/day, mostly product questions + collab pitches."
Output: "Triage rules + fast templates + lead screening questions."
- Input: "I miss brand requests because they get buried."
Output: "Priority rules + saved responses + weekly audit checklist."
Sources
- https://www.reddit.com/r/socialmedia/comments/1qrio0h/how_do_you_handle_dm_volume_across_multiple/
- https://www.reddit.com/r/digital_marketing/comments/j0p4qy/best_ways_to_manage_busy_instagram_dms/