Rent Reminders & Late Sequence
Reduce late payments with respectful, consistent reminders
A calibrated reminder sequence that starts friendly before the due date and escalates only when needed. Respects grace periods, consent flags, and partial payments — with a full audit trail of every notice sent.
INGREDIENTS
PROMPT
Create an OpenClaw recipe that automates rent reminders and late notices: - Pre-due reminders at T-5 and T-2 with payment link - Due-date reminder - Post-grace late notice with next steps and contact path - Handle partial payments (adjust balance, suppress duplicate notices/fees) - Handle returned payments (request alternate method) - Escalate to staff only after N missed notices - Respect consent flags ("do not text") and allow per-resident pause - Log every notice for audit trail SMS (T-2): "Reminder: rent of {{amount}} is due {{due_date}}. Pay here: {{pay_link}}. Reply if you need help." My PM system is: [AppFolio / Buildium / other]
How It Works
This recipe runs on your rent cycle. Pre-due reminders (T-5, T-2) include a
payment link and autopay options. On the due date, a gentle reminder. After the
grace period, a clear late notice with next steps. Staff escalation only happens
after N missed notices or for high-risk accounts. Every notice is logged.
What You Get
- Pre-due reminders (T-5, T-2) with payment link and autopay enrollment option
- Due-date reminder
- Post-grace-period late notice with clear next steps and contact path
- Partial payment handling: adjusted balance, no duplicate fees or notices
- Returned payment workflow: alternate payment method request
- Staff escalation only after configurable threshold
- Full audit trail of every notice sent
- Per-resident pause: staff can suspend automation for individual arrangements
Setup Steps
- Connect your property management system and payment portal
- Set your rent cycle dates, grace periods, and late fee policy
- Connect SMS and email channels
- Configure "do not text" flags and consent preferences
- Set escalation thresholds
Tips
- Always include a direct payment link — reduce friction to zero
- Respect "do not text" flags; fall back to email only
- For partial payments, adjust the balance and suppress duplicate notices
- Allow staff to pause automation for residents with payment arrangements
- Review the audit trail monthly for compliance