Online Review Monitor
Know what clients say about you before prospects read it
Monitors review platforms for new posts, drafts careful responses, and helps you manage profile accuracy and client-review outreach in a way you can adapt to your jurisdiction’s ethics rules.
INGREDIENTS
PROMPT
Create a skill called "Online Review Monitor" for a lawyer. Monitor my profiles on Google Business, Avvo, Martindale-Hubbell, and other platforms I specify for new reviews. When a new review appears, alert me with the platform, rating, and review text. Draft a careful response that avoids revealing confidential information or confirming an attorney-client relationship unless I approve the language. Periodically check that my profile information is accurate across platforms. If I want help requesting reviews from satisfied clients, draft outreach I can review and customize, and remind me to confirm it complies with the ethics rules in my jurisdiction before sending.
How It Works
84% of potential clients read reviews before hiring a lawyer. A negative
review you don't know about — or don't respond to — costs you business every
day it sits there. This skill keeps you on top of your online reputation.
What You Get
- Monitoring of Google Business, Avvo, Martindale, and other review platforms
- Immediate alert when new reviews are posted
- Professional response drafting (positive and negative reviews)
- Review outreach support for satisfied clients, if permitted by your jurisdiction
- Profile accuracy checks across platforms
- Competitor review monitoring (optional)
- Monthly reputation report with trends
Setup Steps
- Provide your profiles on each review platform
- Set up monitoring
- Review and customize response templates
- Identify clients to solicit reviews from
Tips
- Respond to every review — positive and negative. It shows you care.
- For negative reviews, be professional and avoid disclosing any client details (ethics rules!)
- Review your jurisdiction’s advertising and solicitation rules before sending review requests
- The competitor monitoring helps you understand how you're positioned in your market