Review Loop
Request reviews consistently and catch bad ones before they spread
Systematically request reviews after delivery, monitor new feedback across the channels you care about, and draft responses when something needs human attention.
INGREDIENTS
PROMPT
Set up automated review management for my store. (1) After each order is delivered, send a review request email [X] days later via [SendGrid/SES/Klaviyo/etc.]. Use a casual, non-pushy tone. Include the product name and a direct link to leave a review. (2) Monitor for new reviews on [Amazon, Google Business, Trustpilot, Shopify/WooCommerce reviews]. (3) When a negative review appears, alert me via [Telegram/Slack/email] with the review text and a drafted response. (4) Where platform permissions allow it, post approved replies; otherwise keep them as drafts. (5) Send a weekly summary with new review count, rating trend, and top complaints from negative reviews.
How It Works
Your Claw sends review request emails after delivered orders, timed so the
customer has actually had a chance to use the product. It also monitors new
reviews across the platforms you specify and prepares alerts or response
drafts based on sentiment and star rating.
What You Get
- Post-purchase review request emails timed to delivery confirmation
- Review monitoring across the platforms you choose
- Alerts for negative reviews or sudden rating drops
- Drafted responses for review or posting where supported
- Weekly summaries with rating trend and common complaints
Setup Steps
- Connect your store for order and delivery data
- Set the review request timing (for example, 7 days after delivery)
- Provide your brand voice for email copy and public responses
- List the platforms to monitor
- Decide which replies should stay as drafts versus auto-post where supported
Tips
- Timing matters more than template length
- A simple ask often converts better than a long campaign-style email
- Respond quickly to negative reviews, but keep the tone factual and calm
- Review-platform permissions vary, so keep posting behavior configurable
- Track repeated complaints by SKU so reviews become a product feedback loop