Showing Feedback Collector
Collect feedback while it's fresh — without chasing agents
Stop texting buyer agents for feedback. This recipe sends a quick-reply request right after the showing, normalizes free-text into structured objections, and delivers a seller-ready digest — daily or per-showing.
INGREDIENTS
PROMPT
Create an OpenClaw recipe to collect and summarize showing feedback: - After each showing ends, send a feedback request to the buyer agent (SMS preferred) - One reminder if no response within 3 hours, then stop - Normalize free-text into structured fields: price, condition, layout, location, HOA/fees - Generate a seller digest (daily or per-showing): top positives, concerns, suggested actions - Flag critical issues for immediate agent attention - Offer an anonymous feedback link as a fallback SMS: "Thanks for showing {{address}}. Quick feedback? Reply with: 1–5 (overall) + 1 thing they liked + 1 concern. Or use: {{feedback_link}}." My showing tool is: [ShowingTime / calendar / other]
How It Works
As soon as a showing ends (calendar event passes or status flips to "completed"),
this recipe texts the buyer agent a simple feedback request. If nothing comes back
within a few hours, it sends one reminder and stops. Responses get normalized into
structured fields (price, condition, layout, location) and rolled into a seller
digest.
What You Get
- Post-showing feedback request via SMS with quick-reply format
- Single reminder if no response (no spam)
- Free-text normalization into structured categories
- Daily or per-showing seller digest with top positives, concerns, and suggested actions
- Critical issue flags (pricing, odor, staging, access problems) for immediate action
- Anonymous feedback link for agents who won't reply directly
Setup Steps
- Connect your calendar or showing tool, SMS, and CRM
- Set the feedback request delay (default: immediately after showing end time)
- Set the reminder cutoff (default: 3 hours, one reminder only)
- Choose seller digest frequency (per-showing or daily batch)
- Customize feedback questions for your market
Tips
- Keep the feedback request dead simple — a 1–5 rating plus two short answers works best
- Batch the seller digest when there are multiple back-to-back showings
- Let agents moderate feedback before it reaches the seller (filter unhelpful comments)
- Flag "unpriced" or "smell" keywords for immediate listing-agent attention
- Offer an anonymous feedback link as a fallback for unresponsive agents