Tenant Screening Adverse Action
Consistent, compliant screening decisions with documentation
Screening denials carry legal risk. This recipe enforces a human decision checkpoint, generates the adverse action notice package, opens a dispute workflow if needed, and logs everything for compliance.
INGREDIENTS
PROMPT
Create an OpenClaw recipe for tenant screening adverse action workflow: - Trigger on screening report with unfavorable result - Require human decision checkpoint (no automated denials) - Generate adverse action package: report copy, notice, dispute instructions - Log decision rationale, timestamp, and reviewer - If applicant disputes: open ticket, pause decision timeline - Enforce data retention limits and access controls Email subject: "Your rental application update" Body includes: property name, decision basis, dispute instructions, timeline. My screening provider is: [TransUnion / other] My PM system is: [AppFolio / Buildium / other]
How It Works
When a screening report comes back with an unfavorable result (deny, conditional
approve, higher deposit), this recipe requires a human decision — no fully
automated denials. Once decided, it generates and sends the adverse action package:
report copy, notice, and dispute instructions. If the applicant disputes, a ticket
is opened and the decision timeline is paused.
What You Get
- Human decision checkpoint: no automated denials
- Adverse action notice generation with dispute instructions and timeline
- Report delivery to applicant as required
- Decision rationale logging with timestamp and reviewer
- Dispute workflow: ticket created, decision timeline paused
- Sensitive data access controls and retention limits
Setup Steps
- Connect your screening provider, applicant tracking system, and email
- Define your decision categories (deny, conditional, higher deposit)
- Configure the adverse action notice template for your jurisdiction
- Set dispute response timelines
- Define data retention policy and access restrictions
Tips
- Always require a human sign-off — automated denials create compliance risk
- Send the notice promptly; delays create exposure
- If the applicant requests a disability accommodation, route to trained staff separately
- Ensure the notice is sent whenever a consumer report was any factor in the decision
- Store screening data only as long as required; restrict internal sharing
- Localize the notice and dispute process for your jurisdiction