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KiloClaw

Review Response Workflow

Respond to reviews consistently without obsessive checking

Build a weekly habit and response template library so you acknowledge feedback quickly and professionally — improving trust while protecting your time.

House RecipeWork15 min

INGREDIENTS

📅Calendar🔔Notifications

PROMPT

Build a review response system. Ask for: platforms (Google/Yelp/etc), tone, and common complaint categories. Produce: - 10 response templates (short + long versions), - a weekly schedule to respond in batches, - an escalation checklist for serious issues, - guidance for handling fake or abusive reviews (flagging and documentation).

How It Works

This byte creates a response template library (positive, neutral, negative), a weekly

"review hour" schedule, a playbook for flagging policy-violating reviews, and a service

recovery checklist for valid complaints.

What You Get

  • 10 response templates (short + long versions) for positive, neutral, and negative reviews
  • A weekly "review hour" schedule
  • A playbook for flagging fake or abusive reviews
  • A service recovery checklist for valid complaints

Setup Steps

  1. List the platforms you monitor (Google, Yelp, etc.)
  2. Define your preferred tone and common complaint categories
  3. Run the byte and customize the templates
  4. Block one hour per week for batch responses

Tips

  • Batching responses weekly beats checking daily — less stress, same results
  • The service recovery checklist turns negative reviews into retention opportunities
  • Document fake or abusive reviews before flagging — platforms want evidence
  • Pair with the Local SEO & Reviews Engine byte for a complete reputation system
Tags:#reputation#reviews#customer-service#local-business#trust