FAQ

How can I change my model?

You can change the model in two ways:

• From chat — Type /model in the Chat window within the OpenClaw Control UI to switch models directly.
• From the dashboard — Go to https://app.kilo.ai/claw, select the model you want, and click Save. No redeploy is needed.

Can I access the filesystem?

You can access instance files in /root/.openclaw/ directly from the KiloClaw Dashboard. This is useful for examining or restoring config files. You can also interact with files through your OpenClaw agent using its built-in file tools.

Can I access my KiloClaw via SSH?

For security reasons, SSH access is currently disabled for all KiloClaw instances. Our primary goal is to provide a secure environment for all users, and restricting direct SSH access is one of the many measures we take to ensure the platform remains safe and protected for everyone.

How can I update my OpenClaw?

Do not click Update Now inside the OpenClaw Control UI — this is not supported for KiloClaw instances and may break your setup.

Updates are managed by the KiloClaw platform team to ensure stability. When a new version is available, it will be announced in the Changelog on your dashboard. To apply the update, click Upgrade & Redeploy from the KiloClaw Dashboard.